Support
Can't find what you're looking for? Email us at info@educhoiceusa.com
Do you offer Simply Family Plans?
Unfortunately, we cannot offer a family plan for purchase with your education account. State education scholarship funds are awarded per student and must be spent per student, which means a plan that covers multiple students is not permitted under these programs.
We now offer the Simply Bundle, an individual plan with access to all of Simply's apps: Simply Piano, Simply Guitar, Simply Sing, and Simply Draw.
The Simply Bundle is currently available for Direct Pay through ClassWallet and is coming soon to the Odyssey marketplace.
I bought a Simply plan for each of my kids...but it's not letting me register with the same email address.
If you're having trouble setting up accounts in the same household, reach out to us at info@educhoiceusa.com and we'll work with Simply to help.
I can't find EduChoice USA on my Odyssey platform.
You can find us and step-by-step instructions for completing your purchase on Odyssey here.
I submitted an invoice request but didn't receive a link to activate my subscription.
The invoice request form creates an unpaid invoice for the ClassWallet Direct Pay system. You are not charged when you submit the form. To complete your purchase, log in to ClassWallet and upload the invoice as a Direct Pay purchase request. Your state program will review and approve it before any funds are charged. Once approved, we receive a notification and send your fulfillment email within 48 hours. That email contains your activation link and code.
I didn't receive an email after my purchase.
Your fulfillment email comes from info@educhoiceusa.com within 48 hours of your purchase being approved. If it has been more than 48 hours, check your spam folder and whitelist info@educhoiceusa.com in your email client. If you still can't find it, email us at info@educhoiceusa.com.
I lost the email with my activation link and code.
Email us at info@educhoiceusa.com and we'll be happy to help.